UPGRADING THE BILL VALIDATOR

American Games has learned that recent changes in the $10.00 bill may cause inconsistent readings by the bill validator in pull-tab vending machines. This issue should be addressed as soon as possible by completing a software upgrade. The upgrade is available by placing a service call.

Please contact us at 1-800-377-7554 Monday thru Friday from 8 am to 4 pm to schedule your service call.

To perform a short-term fix that will disable the acceptance of all $20 and new $10 dollar bills follow the instructions below.

Step 1
Power down the machine.

Step 2
Unlock the machine.

Step 3
Open the slide door to access to the bill validator.

Step 4
Remove the bill box.

Step 5
On the back of the bill validator, on the under side of the housing, you will find a tab to release the bill reader cassette. The tab is located next to two cables exiting the lower housing. The tab will need to be depressed while pulling the cassette towards the back of the machine. Once completed, remove the cassette.

Step 6
Turn over the cassette to expose the bottom side to make the circuit board visible. Near where the two cables exit you will find a connector header and a single row of DIP switches.

Step 7
Using a paper clip, set switch number "4" to the "OFF" position.
Please note that the "OFF" switch will be located towards the number "4" label.

Step 8
Reinsert the cassette in the bill validator until it is fully engaged. Once engaged, you will hear a click.

Step 9
Replace the bill box.

Step 10
Secure the machine and test it to ensure that it will not accept a $20 bill.

Repeat the procedure if required to ensure that the machine will not accept a $20 dollar bill.

The short-term fix is now complete. Please contact American Games at 1-800-377-7554 Monday-Friday from 8 am to 4 pm to arrange for a permanent upgrade that will enable the pull-tab vending machine to receive all new and old $10 bills and all $20 bills in circulation.